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1.
Marketing in the new public sector

by TITMAN, Lionel.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: London : Pitman, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.17T619m] (1).

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2.
Monitoring performance in the public sector : future directions from international experience

by .

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: New Brunswick : Transaction , 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.11M7445m] (1).

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3.
Benchmarking for best practices in the public sector : achieving performance breakthroughs in federal, state, and local agencies

by KEEHLEY, Patricia | MEDLIN, Steven | MACBRIDE, Sue | LONGMIRE, Laura.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: San Francisco : Jossey-Bass, 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.01K262b] (1).

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4.
The politics of quality in the public sector : the management of change

by .

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: London : Routledge, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.11P7695p] (2).

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5.
Banishing bureaucracy : the five strategies for reinventing government

by Osborne, David | Plastrik, Peter.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Essex : Addison-Wesley, 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.11O814b] (1).

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6.
Getting agencies to work together : the practice and theory of managerial craftsmanship

by Bardach, Eugene.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Washington : Brookings Institution , 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.11B245g] (1).

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7.
Public sector reform : An international perspective

by .

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Houndmills : Palgrave, 2001Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.11P9761pu] (1).

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8.
Innovations and good practices in single-window service

by BENT, Stephen | KERNAGHAN, Kenneth | MARSON, D. Brian.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Ottawa : Canadian Centre for Management Development, 1999Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.24B475i] (1).

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9.
FRAGMENTING Work : blurring organizational boundaries and disordering hierarchies

by | | .

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: New York : Oxford University, 2005Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.01F811f] (2).

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Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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